Last Updated: May 2026
Speedlab Group Limited (“Speedlab”, “we”, “our” or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us or use our services.
1. Who We Are
Speedlab Group Limited
Unit 2 Paylors Yard
Rear of Hexham Road
Throckley
Newcastle upon Tyne
NE15 9DX
Telephone: 0191 308 5100
Email: info@speedlabgroup.co.uk
2. Information We Collect
We may collect and process the following information.
Information You Provide
This may include:
- Name
- Telephone number
- Email address
- Vehicle registration details
- Vehicle information
- Booking and service information
- Vehicle sales enquiries
- Information submitted through website forms, telephone calls or email correspondence
Information Collected Automatically
When you use our website, we may collect certain information automatically, including:
- IP address
- Browser type and version
- Device information
- Website usage information
- Cookies and analytics data
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Arrange vehicle servicing, repairs or diagnostics
- Process vehicle sales enquiries
- Communicate regarding bookings or work carried out
- Maintain customer and business records
- Meet legal and regulatory obligations
- Improve website performance and customer experience
- Prevent fraud or misuse of our services
We do not sell or trade your personal information.
4. Lawful Basis For Processing
Under UK data protection law, we process personal information under one or more of the following lawful bases:
Contract
Where processing is necessary to provide services or respond to a request.
Legitimate Interests
Where processing supports the normal operation and improvement of our business and services.
Legal Obligation
Where we are required to retain or disclose information by law.
Consent
Where you have given permission, such as certain marketing or cookie preferences.
5. Sharing Information
We may share information where reasonably necessary with:
- Payment providers
- Professional advisers
- Website or IT service providers
- Regulatory, legal or law enforcement authorities where required
We only share information where appropriate and necessary.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy or to meet legal, accounting or regulatory requirements.
Retention periods may vary depending on the nature of the enquiry or service provided.
7. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
8. Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Restrict or object to certain processing
- Withdraw consent where applicable
- Lodge a complaint with the relevant supervisory authority
Requests may be submitted using the contact details below.
9. Cookies And Website Tracking
Our website may use cookies and similar technologies to improve website performance and understand how visitors use our website.
Further information can be found in our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites.
11. Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and will take effect upon publication.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Speedlab Group Limited
info@speedlabgroup.co.uk
0191 308 5100